For over 25 years, G&A Partners has been helping entrepreneurs grow their businesses, take better care of their employees, and enjoy a higher quality of life by providing proven HR solutions and technology. G&A Partners' client is currently seeking a Program Advisor to join its team in Houston, TX.

The Program Advisor is responsible for providing superior customer service to all applicants and interns who are enrolled in the certification program. The Program Advisor provides helpful guidance, mentorship, and encouragement to all applicants and interns to help them pursue their goal of becoming a teacher.

• List essential job duties that are specific to the position
• Gain expertise about the certification/licensure programs, state requirements, and company policies and procedures
• Use this knowledge to engage with candidates to help them strategize and problem solve to move along within the program to complete their certification
• Engage and recognize incoming calls as priority tasks
• Manage volume of emails, inbound and outbound calls
• Will possibly assist state operations team with sales representation of the program in-person at job fair, marketing events and school district events
• Assist state operations team with building relationships with local districts
• Act in accordance with the clients’ core values
• Perform other duties as needed

• Bachelor’s degree from a leading university with academic excellence or commensurate experience in an educational or professional administrative capacity
• 1-2 years of customer service and/or sales experience

Knowledge, Skills, Abilities and Behaviors:

• Strong sales, relationship building, and leadership skills
• Superior customer service, attention to detail, problem solving and critical thinking skills
• Excellent written and verbal communication skills
• Demonstrated enthusiasm, initiative, teamwork, and professionalism
• Ability to multi-task and thrive in a fast-paced environment

Equal Opportunity Employer Statement

G&A Partners as an Equal Opportunity Employer considers all applicants and prohibits discrimination of any type on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances. Our management team is dedicated to providing a work environment free of discrimination and harassment based on any of these characteristics. We are committed to this policy and achieving a diverse workforce with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, access to facilities and programs and general treatment during employment.